Evaluation of Customer Satisfaction
The level of satisfaction with the supplied products
The following table covers ten activities of ŽDB Drátovna a.s. Each of the activities is to be evaluated separately for the previous period of the year. Together with your evaluation of our products and services we would like to ask you for the same evaluation of another customer of yours – while we will respect his anonymity.Evaluation of the level of your satisfaction: 5–excellent 4–very good 3–good 2–low 1–very low
The manufacturer provides the customer with the opportunity to express his ideas for improvement in the comments. In case you grade one of the activities by a single point we would like to ask you for giving us the reasons for such a low evaluation:
Identification of the customer
At the end we would like to ask you to provide some basic information on your person and on the company for which you work:
Thank you for your time spent on the survey of the customer satisfaction.
The filled in questionnaire will be treated as commercial secret.
(c) MORAVIA STEEL a.s., TŘINECKÉ ŽELEZÁRNY, a.s.